About Us

Who we are

Livebet Casino is an online casino for players in the United Kingdom. We provide a straightforward place to play casino games online, with account tools designed to help you manage your activity and payments.

Our casino includes slots, live tables and jackpot games from established studios. This gives you access to different types of gameplay in one account, whether you prefer automated games, live-dealer tables or games with jackpot features.

We hold a gaming licence and verify accounts as part of our responsibility to operate securely. The information and limits that apply to your account are shown in the relevant account and cashier areas.

What we stand for

Our approach is based on fair play, clear account processes and responsible use of our services. We aim to make the important parts of playing online easy to understand, from deposits and withdrawals to account checks and safer gambling tools.

• Fair play: games and account activity should be handled consistently and in line with the applicable rules.
• Fast payouts: we work to process withdrawals promptly, subject to account verification, payment checks and the information shown in the cashier.
• Safer gambling: we provide tools and information to help you set boundaries and keep gambling as a form of entertainment.
• 18+ only: our services are for adults aged 18 or over. We do not accept play from anyone under 18.

Fairness also means being open about conditions that can affect a transaction or account. If we need more information from you, we will explain what is required and why it is needed.

How we look after players

We use account verification to help protect players, prevent unauthorised use and meet our responsibilities. You may be asked to confirm your identity, age, payment method or source of funds. Keeping your details accurate can help us complete these checks without unnecessary delay.

Payments are handled through secure processes. Before making a deposit or withdrawal, check the payment methods, conditions and limits shown in your cashier. Withdrawals can be subject to verification and other checks designed to protect your account.

• Support is available around the clock at support@livebetcasino.co.uk and through the live chat on our site.
• Our support team can help with account access, verification, deposits, withdrawals and general questions about using the casino.
• Deposit limits and other safer gambling controls are available to help you manage how much you spend and how often you play.
• You can use time-outs or self-exclusion if you need a break or want to stop gambling with us.

If gambling is affecting you or someone close to you, support is available from GambleAware, GamCare, GamStop and the National Gambling Helpline. You should also consider setting a limit before you play and stopping when that limit is reached.