Cookies Policy

What cookies are and why we use them

Cookies are small text files or similar pieces of information that are stored on your device when you visit a website. They allow a site to recognise your browser or device and remember certain information between visits. Some cookies last only for the time that your browser is open. Others remain for a longer period, subject to their purpose and the choices available to you.

We use cookies and similar technologies to operate Livebet Casino, keep your account and sessions secure, understand how the site is used and remember settings that make the site work as expected. They can also help us identify technical problems and understand whether communications or campaigns are reaching visitors appropriately.

Cookies do not normally identify you by name on their own. However, information from cookies may be linked with information connected to your account or device where this is necessary for a stated purpose. We handle information collected through cookies in line with our wider privacy obligations.

Some cookies are required for the site to function and cannot be switched off through our cookie controls. Optional cookies are used only where permitted and, where required, after you have made a choice through the cookie notice or another available control.

The types of cookies we use

The cookie notice on the site groups cookies by their main purpose. A cookie may support more than one technical function, but the categories below explain the usual reasons for placing it.

Strictly necessary cookies

These cookies are needed to provide services you have requested and to keep the site safe. They may help keep you signed in during a session, remember that you have passed between secure pages, or support security measures that protect your account. They can also help direct requests to the right part of the site and maintain the basic operation of account or cashier functions.

Strictly necessary cookies are not used to build a marketing profile. Because the site may not function properly without them, they are generally active whenever you use the relevant parts of the site.

Performance and analytics cookies

These cookies help us understand how visitors use the site so we can maintain and improve its performance. For example, they may count visits to different pages, show which areas are used most often or help us identify pages that produce an error.

The information is normally considered in an aggregated or statistical form. It helps us understand navigation and technical performance rather than the content of individual communications. These cookies are optional and can be controlled through the cookie notice or your browser.

Functionality cookies

Functionality cookies allow the site to remember choices you make so that it can respond in a more consistent way. Examples include remembering a language or display preference and retaining a setting you selected during a visit.

If you refuse these cookies, the site can still be available, but you may need to make the same choices again. Some features may also appear in a standard setting rather than the setting you previously selected.

Marketing cookies

Marketing cookies may help us understand how visitors arrive at the site and whether a campaign or communication has been effective. They may also help limit how often a particular message is shown or make advertising more relevant to your apparent interests.

These cookies may involve information about browsing activity across visits or sites, depending on the way they are configured. They are optional. If you do not allow them, you can still use the site, but marketing messages may be less tailored and we may have less information about campaign performance.

How to manage cookies

When you first visit the site, the cookie notice gives you options for managing optional cookies. You can accept the categories offered, refuse optional cookies, or open the preference controls to choose categories separately. Your selection may be stored in a cookie so that the notice does not ask you the same question on every page.

You can change your choice later by using the cookie controls made available on the site. If those controls are not visible at the point you need them, you can also delete the relevant cookies in your browser. After deletion, the cookie notice may appear again and you can make a fresh selection.

Controls in your browser

Most browsers let you view, delete, block or allow cookies through their privacy or security settings. The exact steps depend on the browser and device you use. You may be able to block all cookies, block cookies from particular sites, allow cookies only for the current session or receive a notice before a cookie is stored.

Browser controls apply to that browser and device. If you use another device, a different browser or clear your browser data, your choice may not carry across. Some browser settings may also block cookies that are needed for sign-in, security or other requested functions.

What happens if you block cookies

You can use your browser to block cookies or refuse optional categories through the cookie notice. Blocking optional cookies should not prevent you from using the basic site, but some personalised settings, performance information and marketing functions may not be available.

If you block strictly necessary cookies, or if your browser is set to reject all cookies, parts of the site may not work fully. You may be unable to remain signed in, move between secure pages, save a preference or use some account and cashier functions. A page may also load incorrectly or ask you to repeat an action.

Cookies are only one part of the information used to operate and protect an account. Blocking them does not close your account, erase account records or withdraw other permissions that you have given. To ask about personal information or account matters, contact us using the details below.

Changes and contact details

We may update this Cookies Policy when our use of cookies, the site or applicable requirements change. The current version will be available on the site. You should look at this page from time to time so that you understand the categories in use and the choices available to you.

If you have a question about this policy, cannot use the cookie controls or want help understanding your choice, contact us at support@livebetcasino.co.uk. You can also use the live chat on the site. Please do not send payment details or your full password by email or live chat.

When contacting us, tell us which browser or device you are using and describe the issue without including unnecessary personal information. We will use the details you provide to help with your question and to keep the conversation secure.